FAQs

All entries must be submitted by 5pm on Friday, 12th July 2024.

Entrants eligible for consideration must have been trading for a minimum of two years (have been open since 1st May 2022).

  • No - ALL entries must be submitted online.
  • For further information on how to submit your entry please click here.
  • No, there is no charge to enter the awards. However, all shortlisted finalists for the Spa of the Year regional categories and the Worldwide Health & Wellness Destination of the Year category will be required to host an official visitor. Please follow this link for further information on what will need to be provided.
  • All shortlisted finalists are expected to send a representative to the awards night, held in London on the 2nd March 2025.
  • Tickets will be available to purchase nearer the time (prices to be announced). Those attending will need to pay for and make their own arrangements for accommodation and/or travel.
  • You may only enter one of the Spa of the Year categories for any one property.
  • However, you may also enter as many relevant of the following: Spa Leader, Sustainable Spa, Worldwide Health & Wellness Destination and Team of the Year.
  • If entering more than one category, please ensure you have submitted each separate entry and they are in the transactions section of your account. Make sure each entry is unique in its content. The judges can become familiar with repeated entries.
  • Yes, one account can be created for multiple entries including entries for different Spas/Entrants. Please ensure the correct details for the entrant are completed on the entry form.

Yes, please see further details below.

Second-round judging for the Spa of the Year and Worldwide Health & Wellness Destination categories:

  • All entrants will receive an email after the first-round judging detailing whether or not they have achieved finalist status.
  • Official visitor:
    • All finalists for the Spa of the Year and Worldwide Health & Wellness Destination of the Year categories will be contacted by an official visiting judge, who will make an appointment to see the facilities. They will stay overnight and experience two treatments including your signature body treatment and one other (such as a massage or facial). Afterwards they will then report back to the judges.
    • The cost of the stay (up to a maximum of two nights where travel and timings are difficult), food, soft drinks, treatments, and transfers are to be covered directly by the shortlisted property.
    • This does not include alcohol, retail and costs associated with any additional guests (including any uplift on accommodation, all food, all drinks, all treatments and retail associated with this additional individual). If these additional costs are covered by the property, the property will be disqualified.
    • These visits will take place between Tuesday 10 September and Tuesday 5 November.

Second-round judging for the Sustainable Spa of the Year:

  • Finalists in this category will then be required to provide a video (based on set criteria) and to attend a virtual official interview on Tuesday 22 October 2024. If you are unable to attend the virtual official interview you will automatically be disqualified from the Awards.

Second-round judging for the Leader of the Year:

  • Finalists in this category will be required to attend a virtual interview on Wednesday 23 October 2024. If you are unable to attend, you will automatically be disqualified from the Awards.

No - the entry form can be saved by clicking 'Save for Later' and returned to at any point by logging back in and selecting 'Saved Items'.

Only on select questions. To view the word limits select enter now on the category you wish to enter then login or create an account. You will be directed to the online entry form showing the question and answer fields.